Front End Retail

Job Description

Reptilia is currently looking for a hard working, organised team member to fill the Retail role of Front End Cast (Cashier). The Front End Cast (Cashier) is the face of Reptilia to our Guests, and will be responsible for greeting guests at admission, point of sales related duties in the Retail store, inventory, store cleanliness, and for the adoptable animals in the Reptile Store. The ideal candidate will provide information to the public at the facility, and by phone/email, and assist in taking bookings for parties and events.


Required Skills

  • Point of Sales – Opening / Closing / Sales / Inventory
  • Guest services and Admissions
  • Care for animals in the Reptile store adoption center
  • Maintenance of stock and cleanliness in the Retail store
  • Answering incoming calls and replying to customer inquiries.
  • Booking customers for a variety of event types.
  • Speaking with walk-in customers about bookings and events.
  • Assist with various administrative duties such as, filing, printing, photocopying, data entry.
  • Other duties as assigned


Ideal Qualities

  • Previous customer service and/or sales experience
  • Enthusiasm for building relationships with the public
  • Determined and hardworking with excellent communication skills.
  • Bright, cheerful, positive, and maintain a professional attitude.
  • Excellent phone and written communication skills in English.
  • Ability to multi-task and prioritize tasks
  • Ability to work independently and within teams
  • Proficient with Microsoft Office suite (including Word, Excel and Outlook).
  • Quick to learn new programs and processes.
  • Knowledge of QuickBooks is an asset.
  • Knowledge of Point of Sale is an asset.
  • A ‘people-person’, who is engaging and approachable.
  • An interest in animals and reptiles, and connecting children and the general public with the natural world.


Preference will be given to candidates with a background in one or more of the following customer sectors:

  • Pet stores
  • Retail, Malls & Shopping Centres
  • Veterinary Reception
  • Amusement Parks
  • Fairs, Festivals & Exhibitions
  • Museums and attractions


Training will be provided for selected candidates.

Ready to Apply?

Send in your Cover Letter and Resume to vaughanfl@reptilia.org or whitbyfl@reptilia.org