Santa’s Mailbox opens at all three Reptilia locations on November 12, ahead of A Very Reptilia Christmas on December 5
Ontario — November 2026 — This holiday season, the road to the North Pole runs through Reptilia. From November 12 to December 6, Santa’s Mailbox will be at all three Reptilia locations — Vaughan, Whitby and London — where kids can send their Christmas wish lists to Santa and receive a letter back.
Families can write a letter at Reptilia’s festive letter-writing station or bring one from home. Kids drop their letter into the bright red North Pole Express mailbox, and Reptilia sends every letter on to Santa through Canada Post. To get a reply from Santa, kids need to include their full return address on the letter.
“Every year our guests bring so much excitement into the building during the holidays, and we wanted to give the kids something special to be part of,” said Ryan Vince, General Manager of Reptilia Inc. “There’s nothing like the look on a child’s face when they drop their letter in the mailbox, and knowing Santa will write back makes it even better.”
The celebration continues on Saturday, December 5, from 5:00 p.m. to 8:00 p.m., when A Very Reptilia Christmas comes to all three Reptilia locations in Vaughan, Whitby and London. Admission includes a free digital family photo with Santa, Christmas crafts, festive animal enrichment feedings, animal encounters and a holiday scavenger hunt.
Tickets are $15 for adults (13–64), $11 for youth (7–12) and $9 for children (2–6). Entry is timed and capacity is limited, so families are encouraged to book early.
The season is also about giving back. Each Reptilia location will have a Christmas Giving Tree collecting new, unwrapped toys for local children in need. Donations are optional but always appreciated, and they build on the success of last year’s Holiday Toy Drive.
Tickets and event details are available at Reptilia.org.
